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    global marketing firm,
    where the focus
    is always on
    the customer experience

    MARKETING PLANS. WEB DESIGN. BRANDING. CONTENT.

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    top50cctr

    works.

    published.

    Marketing for Start-ups: How There’s Never Any Time to Slow Down (LI)

     

    Marketing: If You Build It, They Will Come... Or Will They? (LI)

     

    10 Tips for Building an Exceptional Customer Service Team (ICMI.com)
     

    Customer Service Managers: "May the Force be with you."(HR.com)

     

    Customer Service Managers: "May the Force be with you."(LI)

     

    Multi-Channel vs. Omni-Channel—Know the Difference!

     

    How Focus Groups Can Help the Customer Experience

     

    Pragmatism: Making the Most Out of Training

     

    The Four Pillars of Customer Success

     

    Building a Stellar Customer Experience

     

    Creating Customer Personas To Better Understand The Customer Journey

     

    Five Customer Service Imperatives for Internet Retailers

     

    Why Creativity Is an Essential Field Service Soft Skill

     

    Four Core Principles of Retail Customer Loyalty and Retention

     

    Faces of Customer Experience: Jodi Beuder

     

    Explaining Tragedy to Young Children

     

     

    © 2016 by jb&co, llc

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    your external marketing dept

    focusing on the #custexp

    2432 spring flower drive

    reno, nv 89521

    contact@jodibeuder.com

    boutique marketing firm where the focus is always on the customer experience